Are there any age restrictions in visiting DressMeTender.com?

Yes, you must be above 18 years old


Why buy from DressMeTender.com?

We respect your personal privacy and seek to protect it to our utmost. Our web server is protected by a firewall and employs 128 bit Secure Sockets Layer technology to secure e-commerce and online payments.

We are online all the time, rain or shine; you can visit us anytime from the privacy of your own home, or anywhere with an internet connection.

Our products are carefully selected, to ensure that they are of high quality, and we offer over 200 designs of sensuous lingerie! DressMeTender.com  is committed in giving you our best.

Browsing of our product catalogue can be done in a leisurely manner, at your own time and pace, without any pressure from anyone.

Our product catalogues and promotions change every 3-4 weeks, thus you have the opportunity to browse for something special for that special moment.

We also provide reliable and secure credit card payment solution powered by WorldPay, world's leading payment provider and part of The Royal Bank of Scotland Group which ranks 6th in the world by market capitalisation.  Our payment system (including the payment pages) is hosted on WorldPay servers, not with DressMeTender. All communications are protected by a host of innovative and established encryption techniques, all of which are continually updated. Transaction environment is regularly audited by the banking authorities to ensure complete security.

Most importantly, we offer competitive prices and with free delivery (within Singapore) and excellent customer service, we are surely the choice in novelty and sensuality!


Is it safe to buy from DressMeTender.com?

It's important to us at DressMeTender.com  that our customers retain their privacy when they use the services of DressMeTender.com. To protect your privacy, DressMeTender.com  follows the following principles in accordance with world-wide practices for customer privacy and data protection.

We will ask you to register with us only once. We will use your personal information for four primary purposes:

1. To make the site easier for you to use by not having to enter information more than once;

2. To help you quickly find services or information on DressMeTender.com, such as tracking the status of your orders;

3. To help us create content most relevant to you;

4. To alert you to special offers, product updates information and other new services when you request for it.

We will provide you with the means to ensure that your personal information is current and correct. You may review and update this information at any time.
DressMeTender.com  has taken strong measures to protect the security of your personal information, and we take precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.



How do I go about using the online shopping mall?

Our products are arranged by categories to make browsing easy for you.  To view the details of a product, click on the product picture.  You may add products into your shopping cart as you shop, or remove the items or update the purchase quantities anytime by viewing your cart content.  When you are ready to check out your purchases, you will need to login with your email address.  You will need to register if you have not done so.  The user-friendly checkout process will walk you through the 4 easy steps to complete your purchasing.


How do I make an enquiry on products not found within DressMeTender.com?

You can always send your enquiry to info@DressMeTender.com; our helpful customer service officer will reply you within 2 working days.


How can I check out the physical products?

Like many of our customers, you are most welcomed to visit us at our office to do your shopping. You can find our address at the Contact Us page. However, please call to make an appointment with us before visiting us.


What are the payment methods available?

We accept major credit/debit cards (Visa, MasterCard, Switch, American Express, JCB, Diners, Laser, and Electron) through our secure payment gateway provided by WorldPay. WorldPay is one of the longest established companies in eCommerce world wide today. The billing info reflected on your credit card statement will be "wp - A3 Pte Ltd".  All credit card related info provided while making online payment will go through WorldPay's server directly and DressMeTender  will not have access to it at all.  Customers paying online can choose to pay in either SGD, USD or AUD.

We also accept cheque/money order payment and credit card payment through fax.


What about delivery?

We provide free delivery service anywhere within Singapore. Please refer to our Delivery Information for more details.


What about the packaging of the products ordered?

In normal cases, your purchase items will be packed into a classy and elegantly sealed packaging box. Sometimes, we also use envelopes to pack for small items. But in both cases, the packaging materials will be non-transparent and all items are packed meticulously and discretely.  We will ensure our packaging shows no signs of what the product is intended for on the outer package.


How can I find out about the status of my orders?

We provide order tracking feature for all of your orders.  Just login to the site and click on the My Account link at the top right of the page to view all details about your account, including the status of your orders.

Or you can always contact us to enquire about the status of your orders.


Do you offer promotions?

Yes, we hand pick different items for promotions every 3-4 weeks, so make sure you visit us regularly to take advantage of our frequently updated promotions!  And if you see something you like on promotion, grab it fast before we replace it with something else.


How do I know if the lingerie I wish to purchase will be of the right size?

Our lingerie come in one size that fits most.  Our designs take into consideration that they need to fit customers of different sizes and hence make use of stretchable materials wherever possible.  In the case when the lingerie you bought does not fit you, you may request for an exchange.


How should I care for the lingerie I bought?

We recommend hand wash with cold water and mild detergent, and hang it to dry.  Do not bleach.


In what currency are your pricings and do they include GST?

Our pricings are in SGD and we do not charge GST so there are no hidden costs.




 
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