Are
there any age restrictions in visiting DressMeTender.com?
Yes,
you must be above 18 years old

Why
buy from DressMeTender.com?
We
respect your personal privacy and seek to protect it to our utmost.
Our web server is protected by a firewall and employs 128 bit Secure
Sockets Layer technology to secure e-commerce and online payments.
We are online all the time, rain or shine; you can visit us anytime
from the privacy of your own home, or anywhere with an internet connection.
Our products are carefully selected, to ensure
that they are of high quality, and we offer over 200 designs
of sensuous lingerie! DressMeTender.com
is committed in
giving you our best.
Browsing of our product catalogue can be done
in a leisurely manner, at your own time and pace, without any pressure
from anyone.
Our product catalogues and promotions change every 3-4 weeks, thus
you have the opportunity to browse for something special for that
special moment.
We also provide reliable and secure credit card payment solution
powered by WorldPay, world's leading payment provider and part of
The Royal Bank of Scotland Group which ranks 6th in the world by
market capitalisation. Our payment system (including the
payment pages) is hosted on WorldPay servers, not with DressMeTender.
All communications are protected by a host of innovative and
established encryption techniques, all of which are continually
updated. Transaction environment is regularly audited by the banking
authorities to ensure complete security.
Most importantly, we offer competitive prices
and with free delivery (within Singapore) and excellent customer service, we are surely
the choice in novelty and sensuality!
Is
it safe to buy from DressMeTender.com?
It's
important to us at DressMeTender.com
that our customers retain their
privacy when they use the services of DressMeTender.com. To protect
your privacy, DressMeTender.com
follows the following principles
in accordance with world-wide practices for customer privacy and
data protection.
We will ask you to register with us only once. We will use your personal information
for four primary purposes:
1. To make the site easier for you to use by not having to enter
information more than once;
2. To help you quickly find services or information
on DressMeTender.com, such as tracking the status of your orders;
3. To help us create content most relevant to
you;
4. To alert you to special offers, product
updates information and other new services when you request for it.
We will provide you with the means to ensure that your personal
information is current and correct. You may review and update this
information at any time.
DressMeTender.com
has taken strong measures to protect the security
of your personal information, and we take precautions to protect
your data from loss, misuse, unauthorized access or disclosure,
alteration or destruction.

How
do I go about using the online shopping mall?
Our
products are arranged by categories to make browsing easy for
you. To view the details of a product, click on the product
picture. You may add products into your shopping cart as you
shop, or remove the items or update the purchase quantities anytime
by viewing your cart content. When you are ready to check out
your purchases, you will need to login with your email
address. You will need to register if you have not done
so. The user-friendly checkout process will walk you through
the 4 easy steps to complete your purchasing.

How
do I make an enquiry on products not found within DressMeTender.com?
You
can always send your enquiry to info@DressMeTender.com; our helpful
customer service officer will reply you within 2 working days.

How
can I check out the physical products?
Like
many of our customers, you are most welcomed to visit us at our
office to do your shopping. You can find our address at the Contact
Us page. However, please call to make an appointment with us
before visiting us.

What
are the payment methods available?
We
accept major credit/debit cards (Visa, MasterCard, Switch,
American Express, JCB, Diners, Laser, and Electron) through our secure payment gateway provided
by WorldPay. WorldPay is one of the longest established companies
in eCommerce world wide today. The billing info reflected on your credit card statement will be "wp - A3 Pte Ltd".
All credit card related info provided while making online payment
will go through WorldPay's server directly and DressMeTender
will
not have access to it at all. Customers paying online can
choose to pay in either SGD, USD or AUD.
We also accept cheque/money order payment and credit card payment through
fax.

What
about delivery?
We
provide free delivery service anywhere within Singapore. Please refer
to our Delivery Information for more details.

What
about the packaging of the products ordered?
In
normal cases, your purchase items will be packed into a classy and
elegantly sealed packaging box. Sometimes, we also use envelopes to
pack for small items. But in both cases, the packaging materials
will be non-transparent and all items are packed meticulously and
discretely. We will ensure our packaging shows no signs of what
the product is intended for on the outer package. 
How
can I find out about the status of my orders?
We
provide order tracking feature for all of your orders. Just
login to the site and click on the My Account link at the top
right of the page to view all details about your account, including
the status of your orders.
Or you can always contact us to enquire about the status of your orders. 
Do
you offer promotions?
Yes,
we hand pick different items for promotions every 3-4 weeks,
so make sure you visit us regularly to take advantage of our
frequently updated promotions! And if you see something you
like on promotion, grab it fast before we replace it with something
else. 
How
do I know if the lingerie I wish to purchase will be of the right
size?
Our
lingerie come in one size that fits most. Our designs take
into consideration that they need to fit customers of different sizes and hence make use of
stretchable materials
wherever
possible. In the case when the lingerie you bought does not
fit you, you may request for an exchange. 
How
should I care for the lingerie I bought?
We
recommend hand wash with cold water and mild detergent, and hang it
to dry. Do not bleach. 
In
what currency are your pricings and do they include GST?
Our
pricings are in
SGD and we do not charge GST so there are no
hidden costs.

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